Shipping policy
Shipping Policy
Last updated: 7/2/25
Order Processing
All orders are processed within 2–4 business days unless otherwise stated. You will receive a confirmation email once your order is placed.
Pre-Order Drops
Some of our collections are released as pre-order drops, meaning the product is not immediately in stock and will ship at a later date.
Important Notes on Pre-Orders:
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Pre-orders are charged at the time of purchase.
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Pre-order items typically ship 2–4 weeks after the drop date, depending on production and demand.
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If your order includes both pre-order and in-stock items, the full order will ship once all items are ready unless stated otherwise.
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We’ll notify you via email if any delays occur.
Shipping Times
Once shipped, estimated delivery time is:
United States:
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Standard Shipping: 3–7 business days
Note: Delivery times are estimates and may vary due to weather or carrier delays.
Tracking
Stay up to date on our Instagram for shipping information. You will get an email once your order has shipped.
Shipping Costs
Shipping costs are calculated at checkout based on your location. We may occasionally offer free shipping promotions — subscribe to our SMS list to stay updated.
Missing or Lost Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If your package is missing, please contact the carrier first. For additional help, reach out to us at aceleclothing@gmail.com
Contact
For any shipping-related questions, contact us at:
📧 aceleclothing@gmail.com