Shipping Policy

Shipping Policy

Last updated: 5/17/26

Order Processing

All orders are processed within 2–4 business days unless otherwise stated. You will receive a confirmation email once your order is placed, and a second email with tracking information once your order has shipped.

Pre-Order Drops

Some of our collections are released as pre-order drops, meaning the product is not immediately in stock and will ship at a later date.

Important Notes on Pre-Orders:

  • Pre-orders are charged at the time of purchase.

  • Pre-order items typically ship 2–4 weeks after the drop date, depending on production and demand.

  • If your order includes both pre-order and pre-made items, the pre-made items will ship first, then the pre-order items.

  • We’ll notify you via email if any delays occur.

  • Follow our instagram to get updates on shipping

Shipping Times

Once shipped, estimated delivery time is:

United States:

  • Standard Shipping: 3–7 business days

Note: Delivery times are estimates and may vary due to weather or carrier delays.

Tracking

All orders include tracking. Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Shipping Costs

Shipping costs are calculated at checkout based on your location. We occasionally offer free shipping promotions — subscribe to our email list to stay updated.

Missing or Lost Packages

We are not responsible for lost or stolen packages once they are marked as delivered. If your package is missing, please contact the carrier first. For additional help, reach out to us at aceleclothing@gmail.com

Contact

For any shipping-related questions, contact us at:
📧 aceleclothing@gmail.com